Really love working with RPM Pinnacle! Friendly staff and reliable service. As a renter, they make it easy to pay rent online and any repairs get fixed right away. I haven’t had any problems at all with them, which is refreshing. I’ve dealt with a lot of other property management companies and RPM is the only one I’ve been with for more than a year. Tucson is a university city, so I think a lot of other landlords and property management companies feel they can get away with poor service because the demand is high. But not with RPM. As a business professional, I highly recommend RPM! Very professional and trustworthy.
This may be a small gesture to some but I work odd hours and have needed to go to the office and pay my rent after business hours on several occasions. Tina has been gracious enough to stay and wait for me 3 different times- one of those was almost 2 hours after they closed. This has been my experience with all of the people who I have worked with at this company.
I have been using Real Property Management for a few years now. I won’t use anyone else. Randall Averitte provides top notch service. I never have to wait for him to respond to my calls, no matter what time of day. His staff is amazing and I enjoy talking to them. They really do care about their clients.
Denise who does maintenance at RPM is terrific. We have had a couple of maintenance issues with the home we are getting and she has always gone over the top for me and my family. Her superior service is greatly appreciated.
A high level Property Mgmt. company that is very knowledgeable about the area and homes…I have had much success sending my clients transferring to this area. Smooth transaction and very professional !!
My primary reason for choosing RPM Pinnacle Tucson was based on them being centrally located to my 6 properties which spread out all over the Valley and their great reputation. I’m taking the time to write them a review because since day one they met all of my expectations and their service is consistent with their reputation, which these days is seldom the case. If you’re a property investor or a single property owner and have no desire to manage your property on your own, RPM is the company for you!
I have a large block of homes that are very difficult to track from an accounting standpoint. ALL of the previous property management companies that I have used to manage them could never get it right using standard property management software. One of the reasons I chose RPM Pinnacle is because they do a custom report just for me. RPM literally designed a report to my specifications. There are few if any companies that are willing to go above and beyond in the same way. I am lucky to have found a diamond in the rough!
When my family and I rented a home through RP they never let us down when we had questions about something or when we had problems with our AC and hot water heater. The employees went above and beyond to help us with everything when we needed it most. I will highly recommend Real Property Management to all of my friends and family! Thank you for everything RPM~
I rent my beautiful home from Rpm Pinnacle. I have never had a rental go so good. Everything in the home is maintained well. I had the Microwave go out, and they replaced it extremely fast. Renting from them has made my life a little less stressful.
We have been a vendor for Real Property Management Pinnacle for years…Ask for Denise! She is always a pleasure to work with. Great company!! I have never had issues getting through to Denise and she always gets back to me when needed. If you are looking for Great, you have found it here!
Kim is awesome! She goes above and beyond. Because of my work schedule, I have had to call her several times after normal business hours. She even gave me her cell phone number and told me to call whenever I needed help. Sure enough, the first time I needed to call, Kim was there. All the staff have been so wonderful. I feel good knowing that Kim and her team are managing my property.
I have a vacation home rental that RPM Pinnacle rents out for me primarily during peak season. They have provided this service for several years for me and have done a great job. There is a lot of coordination that is required with a vacation rental and i did not want the hassle but i wanted income. This company takes on all of the hassle that i don’t want, but i still get the money out of my property that i need.
I just started to invest in property in Arizona and RPM Pinnacle came highly recommended to me by a realtor friend of mine. So far, I have been extremely impressed with both their service and responsiveness. I was hesitant about acquiring more properties, but now that I feel I have a competent company to manage them, I plan to move forward. Highly recommend this company!